Businesses that don’t deliver their services on time rarely stay in business. It’s just how business works. Brick and mortar businesses are well known for working harder to keep their customers. Why aren’t online businesses like that? They wouldn’t fold up in such numbers if they went the extra mile to please their customers. In my case, the service folded just as I was ordering it. This cost me time I didn’t have, going to another service as a result. Be careful who you use online; they could be in the last throes.